Foreign Customer Requirements
- Please submit a copy of your commercial invoice for prior review. This will reduce/eliminate US Customs clearance delays.
- Before returning the hardware, please email Korry Product Support at korry.rma@korry.com. for the following necessary processing US Customs clearance information:
- the RMA number to be included on all shipping documents
- the HTSUS tariff code
- required customs declaration from Korry (for Chapter 98 HTSUS)
- the value for customs purposes
- the authorized freight forwarder and import agent
If the hardware was altered or advanced in value after leaving the US, be sure to inform Korry Product Support when submitting this form for proper HTSUS.
Foreign Customers Returning ITAR ProductIn addition to the foreign customer requirements, the following statement must be printed on the commercial invoice, packing list, and international air waybill. Failure to comply with these requirements may result in a violation of ITAR 123.4(d):
- For repaired units:
"This shipment is being imported in accordance with and under the authority of 22 CFR 123.4(a)(1)."
- For upgraded units: Note the change to 22 CFR 123.4(b):
"This shipment is being imported in accordance with and under the authority of 22 CFR 123.4(b)."
For clarification: repairs include actual repairs and adding functionality under the original order that was not included
in the original shipment. Upgrades include the addition of new functionality not originally in the initial export approval.
A DSP-5 license will be needed for Korry to return the upgraded hardware.
Please email korry.rma@korry.com. if you have any questions.
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